STAGEV App Privacy Policy

Last updated: 07.08.2025

1. Introduction

AC Joint Stock Company respects the privacy of users of the STAGEV mobile application. All personal data is processed in accordance with applicable laws, including Regulation (EU) 2016/679 of the European Parliament and of the Council ("GDPR").

2. Data Controller

The data controller is:

AC Joint Stock Company
42 Pułku Piechoty 50, 15-181 Białystok, Poland
Email: biuro@ac.com.pl

3. Categories of Personal Data

Depending on how you use the STAGEV application, we may process the following data:

First name, last name, email address, phone number
Location data (GPS)
Vehicle charging data (time, energy, location, device identifier)
Device information (operating system, model, device ID)
Social media account data (Facebook, Google, etc.)
Marketing data (e.g., communication preferences, in-app clicks)
Additional information provided during registration or when contacting customer support

4. Legal Basis for Processing

We process personal data based on:

Your consent (Art. 6(1)(a) GDPR)
Necessity for the performance of a contract (Art. 6(1)(b) GDPR)
Legal obligations (Art. 6(1)(c) GDPR)
Our legitimate interest (Art. 6(1)(f) GDPR)

5. Purposes of Data Processing

Your data may be processed for the following purposes:

Registration and login to the STAGEV app (including via social media)
User account management
Locating and managing chargers
Monitoring and reporting charging cycles
Analyzing usage data and improving service quality
Sending commercial and marketing information (with your consent)
Technical support and customer service

6. Data Recipients

Data may be shared with:

Entities processing data on our behalf (e.g., IT service providers, hosting providers)
Payment operators
Social media platforms (if login is done through them)
Authorized public authorities – when required by law

7. Data Transfer Outside the EEA

As a rule, we do not transfer data outside the European Economic Area (EEA). If such a transfer occurs, we ensure an adequate level of protection in accordance with GDPR, e.g., through standard contractual clauses.

8. Your Rights

You have the right to:

Access your data
Rectify your data
Erase your data (“right to be forgotten”)
Restrict processing
Data portability
Object to processing
Withdraw your consent at any time

Requests can be submitted to: biuro@ac.com.pl

9. Data Retention Period

Data is retained for the duration of:

Your use of the application
The period necessary for accounting and legal purposes
Until consent is withdrawn or the account is deleted

10. Data Security

We implement technical and organizational measures to protect data from loss, unauthorized access, or disclosure. Data is encrypted and stored on secure servers.

11. Cookies and Tracking Technologies (Extended Version)

The STAGEV application – both mobile and web versions – uses cookies and other tracking technologies to ensure proper operation, perform analysis, personalize content, and deliver advertisements. Depending on your device or browser settings, the following types of cookies may be used:

a) Technical cookies

Necessary for the proper functioning of the app or website. They enable login, navigation, session storage, and access to secure areas.

b) Functional cookies

Allow saving your preferences (e.g., language, region, view options) and improve the user experience.

c) Statistical cookies

Help us understand how users interact with the app and website (e.g., number of visits, traffic sources). We use, among others, Google Analytics and Firebase Analytics. The data collected is anonymized.

d) Marketing cookies

Used to display personalized ads, measure campaign effectiveness, and create a profile of your interests. These cookies may be placed by us or our advertising partners (e.g., Google Ads, Meta Ads).

e) Social media cookies

Enable login via social media (e.g., Google, Facebook) and allow content sharing on social platforms. Their operation is subject to the privacy policies of those services.

Managing Cookies

You can manage cookie settings at any time:

In the mobile app – via your operating system settings (Android/iOS)
In the web version – via your browser settings

You may also delete all stored cookies at any time. Limiting the use of certain types of cookies may affect the functionality of the app or website.

12. Changes to the Privacy Policy

We reserve the right to make changes to this privacy policy. Updates will be published in the app and on the website.

13. Contact

Have questions or wish to exercise your rights?

AC S.A.
42 Pułku Piechoty 50, 15-181 Białystok
Email: biuro@ac.com.pl